JOUMPA: Joumpa Airport Assistance Brand Identity
Joumpa is the airport assistance service of PT Gapura Angkasa, available at more than 50 airports in Indonesia. It covers fast track, meet and greet, transfer, baggage delivery and transportation for travellers and their guests. Egghead Branding Agency built the Joumpa brand identity and its launch materials.
THE CHALLENGE
Gapura needed to turn an operational airport service into a consumer brand that travellers would remember and book, with an identity friendly enough for families and polished enough for corporate guests.
THE STRATEGY AND SOLUTION
The brand is built on the idea of a companion: "Your Journey Companion" and "Make your journey memorable". A fresh green identity, with a wordmark that carries a small welcoming gesture, runs through a service brochure, flyers, airport digital signage and a poster series that explains each service.
THE OUTCOME
Joumpa launched with a friendly identity and materials that explain each service simply, ready for use across Gapura's airport network.